Privacy Policy

1.1 898ph is committed to protecting the privacy and personal data of all players who use our platform. This Policy applies to all personal data collected through the 898ph website at 898ph.net, any associated mobile applications, and all related services and communications operated by 898ph.

1.2 This Policy should be read alongside the 898ph Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Policy and the Terms & Conditions on matters relating to data privacy, this Policy shall prevail.

1.3 We may update this Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever material changes are made. We encourage you to review this Policy periodically to stay informed about how 898ph handles your personal data.

1.4 If you have any questions about this Policy or how 898ph handles your personal data, please contact our Data Privacy team using the details provided in Section 13.

2.1 898ph collects personal data from you in the following ways: directly from you when you register an account or interact with the platform; automatically through your use of the platform; and, in limited circumstances, from third-party sources such as payment processors and identity verification providers.

2.2 The categories of personal data we collect include:

2.3 Sensitive Personal Data. In certain circumstances, 898ph may collect sensitive personal data, including copies of government-issued identification documents (such as a Philippine passport, SSS ID, UMID, or driver's licence) for the purpose of age and identity verification. Such data is handled with the highest level of care and is used solely for verification and regulatory compliance purposes.

2.4 You are not obligated to provide all requested personal data; however, failure to provide certain mandatory information may prevent 898ph from opening or maintaining your account, processing transactions, or providing certain services.

3.1 898ph uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your 898ph player account, including processing deposits, withdrawals, and bonus credits;
• Identity & Age Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in accordance with applicable regulatory requirements;
• Platform Delivery: To provide you with access to 898ph games, betting markets, and all other platform features and services;
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the platform;
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations and gaming regulatory requirements;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Marketing Communications: Where you have provided your consent, to send you promotional offers, bonus notifications, and news about 898ph games and services;
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the 898ph platform.

4.1 898ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform our contract with you — that is, to provide you with the 898ph gaming platform and associated services as described in our Terms & Conditions;
• Legal Obligation: Processing that is required to comply with applicable laws and regulations, including AML obligations, gaming regulatory requirements, and tax reporting obligations;
• Legitimate Interests: Processing that is necessary for the legitimate interests of 898ph, including fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your data protection rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily in relation to marketing communications and the use of non-essential cookies.

4.2 Where 898ph relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to the withdrawal.

5.1 898ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with third parties only in the following circumstances:

• Service Providers: Third-party companies that provide services on our behalf, including payment processing (GCash, PayMaya, BPI, BDO, Metrobank), identity verification, IT infrastructure, customer support, and analytics. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection standards;
• Regulatory Authorities: Government agencies, gaming regulators, and law enforcement authorities where disclosure is required by applicable law or regulation, or where 898ph is legally compelled to disclose your data;
• Anti-Fraud & AML Partners: Third-party fraud prevention and anti-money laundering service providers, where necessary to detect and prevent illegal activity on the platform;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 898ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Policy that may result;
• With Your Consent: To any other third party where you have provided your explicit consent to such sharing.

6.1 898ph uses cookies and similar tracking technologies on the 898ph platform to enhance your user experience, maintain your session, and collect analytics data. A cookie is a small text file placed on your device by a website you visit.

6.2 The types of cookies used by 898ph include:

• Strictly Necessary Cookies: These cookies are essential for the operation of the 898ph platform. They enable core functions such as account login, session management, and security features. These cookies cannot be disabled without affecting platform functionality;
• Performance & Analytics Cookies: These cookies collect anonymised information about how players use the 898ph platform, such as which pages are visited most frequently and whether error messages are received. This data helps us improve the platform;
• Functionality Cookies: These cookies allow the platform to remember your preferences, such as your language settings and display preferences, to provide a more personalised experience;
• Marketing Cookies: Where you have provided your consent, these cookies are used to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns.

6.3 You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the 898ph platform. For strictly necessary cookies, your consent is not required as they are essential to the operation of the service.

7.1 898ph retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

7.2 In general, 898ph applies the following retention periods:

• Account Data: Retained for the duration of your account and for a period of at least five (5) years following account closure, in accordance with applicable AML and gaming regulatory requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations;
• Identity Verification Documents: Retained for the duration of your account and for a minimum of five (5) years following account closure;
• Customer Support Records: Retained for a period of three (3) years from the date of the last interaction;
• Marketing Consent Records: Retained for as long as you remain opted in to marketing communications, and for a reasonable period thereafter as evidence of your consent.

7.3 Where personal data is no longer required for any of the purposes described in this Policy and no legal obligation requires its continued retention, 898ph will securely delete or anonymise that data.

8.1 898ph implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 898ph platform;
• Encryption of sensitive data at rest, including financial data and identity documents;
• Access controls limiting internal access to personal data to authorised personnel only, on a need-to-know basis;
• Regular security assessments and penetration testing of the 898ph platform;
• Staff training on data protection and information security best practices;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

8.2 While 898ph takes all reasonable steps to protect your personal data, no method of data transmission over the internet or method of electronic storage is completely secure. 898ph cannot guarantee the absolute security of your data and you use the platform at your own risk in this regard.

8.3 You are responsible for maintaining the security of your 898ph account login credentials. 898ph will never ask you to provide your password via email, chat, or any other communication channel. If you suspect that your account has been compromised, please contact our support team immediately.

9.1 As a data subject under applicable Philippine data protection law, you have the following rights in relation to your personal data held by 898ph:

• Right to Access: You have the right to request a copy of the personal data that 898ph holds about you, along with information about how it is being used;
• Right to Correction: You have the right to request that 898ph corrects any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require its retention;
• Right to Object: You have the right to object to the processing of your personal data where 898ph relies on legitimate interests as the legal basis for processing;
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible;
• Right to Withdraw Consent: Where 898ph processes your data on the basis of your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

9.2 To exercise any of the rights described above, please contact the 898ph Data Privacy team using the contact details provided in Section 13. 898ph will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case you will be notified of the extension and the reasons for it.

9.3 898ph will not charge a fee for processing data rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied.

10.1 The 898ph platform is strictly intended for adults aged 21 years and above. 898ph does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account or use the 898ph platform.

10.2 If 898ph becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

10.3 If you believe that 898ph may have inadvertently collected personal data from a minor, please contact us immediately using the details in Section 13 so that we can investigate and take appropriate action.

11.1 The 898ph platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 898ph platform and does not extend to any third-party websites or services that may be accessible via links on our platform.

11.2 898ph is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal data to those sites.

12.1 898ph reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or an in-platform notification.

12.2 Your continued use of the 898ph platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to any changes, you should stop using the platform and may close your account in accordance with the Terms & Conditions.

12.3 We recommend that you review this Policy periodically to stay informed of how 898ph collects, uses, and protects your personal data. The most current version of this Policy will always be available at 898ph.net/privacy-policy.

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 898ph handles your personal data, please contact our Data Privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.

13.2 You may reach the 898ph Data Privacy team via the following channel:

13.3 Please note that all email addresses above are provided as plain text for reference purposes only. If you wish to submit a formal data rights request, please do so through the official 898ph support channels accessible via the platform to ensure your request is properly logged and processed.

13.4 If you are not satisfied with 898ph's response to your privacy enquiry or data rights request, you may have the right to lodge a complaint with the relevant data protection authority in the Philippines.